Cookie Policy
Last Updated: 17 January 2026
This Cookie Policy explains how Kleaners.de - Anton Ivanov ("we", "us", or "our") uses cookies and similar tracking technologies when you visit our website (the "Service") and explains your rights regarding their use.
This policy should be read together with our Privacy Policy, which provides additional information about how we collect, use, and protect your personal data.
1. What Are Cookies
Cookies are small text files that are placed on your device (computer, tablet, or mobile device) when you visit a website. Cookies are widely used to make websites work more efficiently and provide information to website owners.
We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until they expire or you delete them).
Similar technologies, such as web beacons, pixel tags, and local storage, may also be used in conjunction with cookies to collect information about your interactions with our website.
2. Types of Cookies We Use
2.1 Essential Cookies
Always ActiveThese cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of essential cookies, as they are required for the website to work.
- Authentication cookies: Used to identify you when you log in to your account and maintain your session
- Security cookies: Help prevent fraud and ensure website security
- Load balancing cookies: Used to distribute traffic across servers
Legal Basis: Necessary for the performance of a contract (Article 6(1)(b) GDPR) and legitimate interests (Article 6(1)(f) GDPR)
2.2 Performance Cookies
These cookies collect information about how visitors use our website, such as which pages are visited most often and if users receive error messages. This helps us improve how our website works.
- Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
- Functionality cookies: Remember choices you make to improve your experience
Legal Basis: Your consent (Article 6(1)(a) GDPR). You can withdraw your consent at any time.
2.3 Marketing Cookies
These cookies are used to deliver advertisements and track campaign performance. They may be set by us or by third-party advertising partners.
- Advertising cookies: Used to deliver relevant advertisements and measure campaign effectiveness
- Social media cookies: Enable social media features and track social media activity
Legal Basis: Your consent (Article 6(1)(a) GDPR). You can withdraw your consent at any time.
3. Third-Party Cookies
In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the Service, deliver advertisements, and provide enhanced functionality.
Third-Party Services We Use:
Google Analytics
For website analytics and performance measurement. Learn more about Google's privacy practices.
Stripe
For secure payment processing. Learn more about Stripe's privacy practices.
Supabase
For authentication and database services. Learn more about Supabase's privacy practices.
Cookie Details
| Cookie Name | Provider | Purpose | Category | Storage Period |
|---|---|---|---|---|
| auth-token | Kleaners | Authentication and session management | Essential | 1 hour (session cookies) |
| refresh-token | Kleaners | Token refresh for authentication | Essential | 30 days |
| cookie-consent | Kleaners | Stores your cookie preferences | Essential | 1 year |
| _ga | Google Analytics | Distinguishes unique users | Performance | 2 years |
| _gid | Google Analytics | Distinguishes unique users (short-term) | Performance | 24 hours |
| _gat | Google Analytics | Throttles request rate | Performance | 1 minute |
| __stripe_mid | Stripe | Fraud prevention and payment processing | Essential | 1 year |
| __stripe_sid | Stripe | Session tracking for payment processing | Essential | Session (until browser close) |
| sb-*-auth-token | Supabase | Authentication session management | Essential | 1 hour |
Note: Performance and Marketing cookies are only set after you provide explicit consent. You can withdraw your consent at any time via the "Cookie Settings" link in the footer.
These third parties may use cookies to collect information about your online activities across different websites. We do not control these cookies, and you should check the third-party websites for more information about their cookie practices.
4. How We Use Cookies
We use cookies for the following purposes:
- To provide our services: Cookies enable you to use essential features of our website, such as booking cleaning services and managing your account
- To improve our services: We analyze how you use our website to improve functionality and user experience
- To personalize your experience: Cookies help us remember your preferences and provide customized content
- To ensure security: We use cookies to detect and prevent fraud and abuse
- To measure performance: We track website performance and identify technical issues
- For marketing purposes: With your consent, we use cookies to deliver relevant advertisements
Cookie Settings
Manage your cookie preferences. You can enable or disable different types of cookies below. Essential cookies cannot be disabled as they are necessary for the website to function.
Essential Cookies
Always activeThese cookies are necessary for the website to function and cannot be switched off. They are usually only set in response to actions made by you.
Analytical Cookies
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site.
Advertising Cookies
These cookies may be set through our site by our advertising partners to build a profile of your interests.
5. Your Rights and Choices
Under the General Data Protection Regulation (GDPR) and ePrivacy Directive, you have the following rights regarding cookies:
5.1 Right to Information
You have the right to be informed about the use of cookies on our website. This Cookie Policy provides you with detailed information about our cookie practices.
5.2 Right to Consent
For non-essential cookies, we require your consent before placing them on your device. You can provide or withdraw consent at any time through our cookie consent banner or your browser settings.
5.3 How to Manage Cookies
You can control and manage cookies in several ways:
- Cookie consent banner: When you first visit our website, you will see a cookie consent banner where you can choose which types of cookies to accept
- Browser settings: Most browsers allow you to refuse or accept cookies. You can also delete cookies that have already been set
- Opt-out tools: You can use browser extensions or opt-out tools provided by third-party services to manage cookies
Browser-Specific Instructions
Settings → Privacy and security → Cookies and other site data
Options → Privacy & Security → Cookies and Site Data
Preferences → Privacy → Cookies and website data
Settings → Privacy, search, and services → Cookies and site permissions
6. Data Retention
The duration for which cookies are stored on your device depends on the type of cookie:
- Session cookies: These are temporary and are deleted when you close your browser
- Persistent cookies: These remain on your device for a set period (typically between 30 days to 2 years) or until you delete them manually
We will only retain personal data collected through cookies for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. International Data Transfers
Some of our third-party service providers may be located outside the European Economic Area (EEA). When we transfer your data to these providers, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions by the European Commission
- Other appropriate safeguards as required by GDPR
8. Children's Privacy
Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16 through cookies or other means. If you believe we have collected information from a child under 16, please contact us immediately.
9. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Cookie Policy on this page and updating the "Last Updated" date.
We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.
10. Contact Us
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
Kleaners.de - Anton Ivanov
Waldschulstr. 20
65933 Frankfurt am Main
Deutschland
Email: info@kleaners.de
Phone: +49 174 38 98030