How Kleaners Works
Seven detailed steps from booking to payment, with complete transparency at every stage
Timeline Expectations
Know exactly when things happen in your cleaning journey
Booking
Complete your booking with real-time pricing
Confirmation
Receive immediate booking confirmation
Cleaner Assignment
Qualified cleaner matched and assigned to your booking
Reminder
SMS reminder sent 24 hours before your appointment
Arrival Alert
Notification when cleaner is on the way
Service
Cleaning service duration varies by property size
Completion
Completion notification and report (Expert level)
Payment
Payment captured 24 hours after service completion
Quality Assurance & Trust
We carefully select, train, and monitor our cleaners to ensure quality service
Our Guarantees
Free Re-cleaning
Expert level includes free re-cleaning within 24 hours if something isn't clean enough.
Damage Protection
Expert level includes full insurance. If something gets damaged, we'll fix or replace it.
100% Satisfaction Guarantee
Not happy with the cleaning? Contact us within 24 hours and we'll come back to fix it for free.
On-Time Guarantee
Your cleaner arrives within 30 minutes of the scheduled time, or you get compensation.
How we choose our Staff
Insurance Coverage
Note: Regular level cleaners have health insurance for themselves but no property damage insurance. This means if something in your home gets damaged during cleaning, you would need to file a claim with your own home insurance. Expert level includes full property damage insurance (up to €2,000,000), so we cover any damage to your property or belongings. We recommend Expert level for peace of mind and complete protection.
What Makes Us Different
Technology, transparency, and quality that set us apart
Real-Time Pricing Transparency
See exactly what you'll pay as you make selections. No hidden fees, no surprises. Every price adjustment is instant and transparent.
AI-Powered Cleaner Matching
Our intelligent system matches you with the best cleaner based on location, expertise, ratings, and availability for optimal results.
Performance Analytics
Every cleaner is rated and monitored. We track performance metrics to ensure consistent quality and continuous improvement.
Automated Workflow
From booking to payment, our automated system handles everything. You stay informed at every step without lifting a finger.
Equipment Included
Expert level includes all professional cleaning equipment and supplies. No need to provide vacuum, mop, or cleaning products.
Eco-Friendly Products
We use safe, environmentally friendly cleaning products that are pet and child-safe, protecting your family and the planet.
Ready to Experience Professional Cleaning?
Book your first cleaning in under 3 minutes. Transparent pricing, qualified cleaners, and 100% satisfaction guarantee.